Terms and Privacy

Terms and Privacy

Terms of Use


Last Updated: July 20, 2021

Welcome to REX - Real Estate Exchange. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at hello@rexhomes.com.

These Terms of Use (the "Terms") are a binding contract between you and REX - Real Estate Exchange, Inc. dba California First Escrow and our affiliates and subsidiaries, including REX Insurance Group, LLC, REX Home Loans, LLC, REX Home Care, LLC, Iron Crest National Holdings, LLC, Iron Crest National Title Agency, LLC, Iron Crest National Title Agency of the West, LLC, Iron Crest National Title, LLC, Iron Crest National Title Agency of Utah, LLC, and Iron Crest National Title Company (“REX”, “we”, and “us”) and govern the services, websites, web pages, products, networks, mobile and others applications, features, and content provided by REX (collectively, the “Services”). You must agree to and accept all of the Terms, or you do not have the right to use the Services. Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document, as well as those in the Privacy Policies, Copyright Dispute Policy, and Text Messaging Policy.

Will these Terms ever change?

We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We may revise and update these Terms from time to time in our sole discretion. All changes are effectively immediately when we post them. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, they are binding on you. If you do not agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services.

What about my privacy?

REX takes the privacy of its users very seriously. For the current REX Privacy Policy, please click Privacy Policy. For the current financial privacy policy, please click Financial Privacy Policy. For our California Resident Privacy Notice, please click CCPA Privacy Policy.

The Children's Online Privacy Protection Act ("COPPA") requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 16; if you are a child under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us at hello@rexhomes.com.

What are the basics of using REX?

You may be required to sign up for an account, and select a password and username ("REX User ID"). You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your REX User ID a name that you do not have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You represent and warrant that you are of legal age to form a binding contract and at least 16 years of age. If you are agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity's behalf and bind them to these Terms (in which case, the references to "you" and "your" in these Terms, except for in this sentence, refer to that organization or entity).

You will only use the Services for your own internal, personal, non-commercial use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, you are not authorized to use the Services. We cannot and will not be responsible for your use of the Services in a way that breaks the law. You will not share your account or password with anyone, and you must protect the security of your account and your password. You are responsible for any activity associated with your account.

Your use of the Services is subject to the following additional restrictions:

You represent, warrant, and agree that you will not contribute any Content or User Submission (each of those terms is defined below) or otherwise use the Services or interact with the Services in a manner that:

  • Infringes or violates the intellectual property rights or any other rights of anyone else (including REX);
  • Violates any law or regulation, including any applicable export control laws;
  • Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
  • Jeopardizes the security of your REX account or anyone else's (such as allowing someone else to log in to the Services as you);
  • Attempts, in any manner, to obtain the password, account, or other security information from any other user;
  • Violates the security of any computer network, or cracks any passwords or security encryption codes;
  • Runs Maillist, Listserv, any form of auto-responder or "spam" on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services' infrastructure);
  • "Crawls," "scrapes," or "spiders" any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
  • Copies or stores any significant portion of the Content;
  • Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.

If you are a real estate agent, you are welcome to use the Services but you agree not to publicly post your contact information or website address or otherwise promote your services on or through the Services.

A violation of any of the foregoing is grounds for termination of your right to use or access the Services.

What are my rights in REX?

The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions, and so forth (all of the foregoing, the "Content") are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you will not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else's (including REX's) rights. You understand that REX owns the Services. You will not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services.

The Services may allow you to copy or download certain Content; please remember that just because this functionality exists, does not mean that all the restrictions above do not apply - they do!

Do I have to grant any licenses to REX or to other users?

Anything you post, upload, share, store, or otherwise provide through the Services is your "User Submission." Some User Submissions are viewable by other users.

For all User Submissions, you hereby grant REX a license to translate, modify (for technical purposes, for example making sure your content is viewable on an iPhone as well as a computer) and reproduce and otherwise act with respect to such User Submissions, in each case to enable us to operate the Services, as described in more detail below. This is a license only - your ownership in User Submissions is not affected.

If you store a User Submission in your own personal REX account, in a manner that is not viewable by any other user except you (a "Personal User Submission"), you grant REX the license above, as well as a license to display, perform, and distribute your Personal User Submission for the sole purpose of making that Personal User Submission accessible to you and providing the Services necessary to do so.If you share a User Submission only in a manner that only certain specified users can view (for example, a private message to one or more other users) (a "Limited Audience User Submission"), then you grant REX the licenses above, as well as a license to display, perform, and distribute your Limited Audience User Submission for the sole purpose of making that Limited Audience User Submission accessible to such other specified users, and providing the Services necessary to do so. Also, you grant such other specified users a license to access that Limited Audience User Submission, and to use and exercise all rights in it, as permitted by the functionality of the Services.

If you share a User Submission publicly on the Services and/or in a manner that more than just you or certain specified users can view, or if you provide us (in a direct email or otherwise) with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Services (each of the foregoing, a "Public User Submission"), then you grant REX the licenses above, as well as a license to display, perform, and distribute your Public User Submission for the purpose of making that Public User Submission accessible to all REX users and providing the Services necessary to do so, as well as all other rights necessary to use and exercise all rights in that Public User Submission in connection with the Services for any purpose. Also, you grant all other users of the Services a license to access that Public User Submission, and to use and exercise all rights in it, as permitted by the functionality of the Services.You agree that the licenses you grant are royalty-free, perpetual, sublicenseable, irrevocable, and worldwide.

Finally, you understand and agree that REX, in performing the required technical steps to provide the Services to our users (including you), may need to make changes to your User Submissions to conform and adapt those User Submissions to the technical requirements of connection networks, devices, services, or media, and the foregoing licenses include the rights to do so.

What if I see something on the Services that infringes my copyright?

You may have heard of the Digital Millennium Copyright Act (the "DMCA"), as it relates to online service providers, like REX, being asked to remove material that allegedly violates someone's copyright. We respect others' intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing, and to terminate the accounts of repeat alleged infringers; to review our complete Copyright Dispute Policy and learn how to report potentially infringing content, click here Copyright Dispute Policy. To learn more about the DMCA, click Learn More about DMCA.

Who is responsible for what I see and do on the Services?

Any information or content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such content originated, and you access all such information and content at your own risk, and we are not liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We cannot guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services.

You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the Services. REX may remove or modify your User Submission at any time for any (or no) reason.

The Services may contain links or connections to (or may otherwise integrate) third party websites or services that are not owned or controlled by REX. When you access third party websites or use third party services within the Services, you accept that there are risks in doing so, and that REX is not responsible for such risks. We encourage you to be aware when you leave the Services and to read the terms of use and privacy policy of each third party website or service that you visit or utilize. The Services may connect you to third parties who perform services for you in connection with a real estate transaction conducted through REX or home maintenance or repair services facilitated by REX. These third parties are not affiliated with REX in any manner, and REX neither endorses nor verifies such third parties in any manner (including, without limitation, with respect to their credentials, expertise, experience, or licenses). The Services may allow certain individuals to list themselves as attorneys that may represent you in connection with a real estate transaction conducted through REX. These attorneys and other individuals are not affiliated with REX in any manner, and REX neither endorses nor verifies such individuals in any manner (including, without limitation, with respect to their credentials, expertise, experience, or licenses).

REX has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, services, or practices of or opinions expressed in any third party websites or by any third party that you interact with through or in connection with the Services (including, without limitation, escrow services, attorneys, inspection services, or home maintenance or repair services). In addition, REX will not and cannot monitor, verify, censor or edit the content of any third party site or service. Further, by using the Services you acknowledge that information appearing on the Services is either transmitted to REX from other entities or persons or was obtained through publicly available government sources, and, accordingly has not been verified by REX. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third party website or service and/or from any errors in information displayed on the Services.

Your interactions with third party organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that REX shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings (including, without limitation, for any reviews or comments made about you on the Services by other users). You agree that REX has no obligation to remove any reviews or other information posted on the Services about you or any other person or entity.

REX shall have no liability arising from your failure to maintain accurate contact or other information in your user account.

If there is a dispute between participants on this site, or between users and any third party, you agree that REX is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release REX, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known by him or her must have materially affected his or her settlement with the debtor."

Will REX ever change the Services?

We are always trying to improve the Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We'll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn't always practical. Similarly, we reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.

What terms apply to listing a property with REX or buying a property listed with REX?

You may choose to engage REX as your listing agent for selling certain property. Prior to engaging REX as your listing agent, you will be required to execute an agreement detailing the terms and cost of such engagement as provided to you by REX (an "Engagement Agreement"). REX will not act as your listing agent until such document is fully executed by you and REX. REX reserves the right to refuse to act as your listing agent for any or no reason.

If you are buying property from a seller represented by REX then you hereby (i) acknowledge and agree that REX will not pay any sales commission to any agent representing you in connection with such purchase; and (ii) agree to indemnify and hold REX harmless against any and all claims that REX is required to pay or share any sales commission in connection with the purchase or sale of such property.

What is REX's AllHomes Cash Back?

REX's AllHomes Cash Back is a benefit to buyers who purchase homes listed on a Multiple Listing Service (MLS). REX drives down the cost of buying a home by giving you 1% of the purchase price back at closing if you buy with REX as your agent, allowing you to save it or spend it on what you need.

Today, most home buyers save their agents a lot of work by doing their own research to find a house online. Yet, real estate agents are still paid the same commission for “bringing a buyer” to the sale of a home. While sellers are typically responsible for paying both the seller and buyer agent commissions, buyers are actually the ones left on the hook. This is because sellers usually up their asking price to account for that extra 5-6% in fees. As a buyer, you end up paying an extra percentage on top of what the home is actually worth.

At REX, we stand up to outrageous agent commissions and forward the savings on to buyers. We accomplish this by sharing the commission when you buy a home not listed with REX, saving you a full 1% of the purchase price at closing.

The exact amount of any REX's AllHomes Cash Back will depend on the actual closing price of the property. The rebate amount may change during the contract process due to changes in the terms of sale and will be final only at closing.

REX's AllHomes Cash Back is not available in all markets or where prohibited by anti-rebate rules. While there is no minimum REX's AllHomes Cash Back, foreclosures and short sale purchases are not eligible to receive the rebate. The program is subject to change at any time.

To be eligible for REX's AllHomes Cash Back, you must sign the REX Buyer Services Agreement and get pre-approved with REX Home Loans, where permitted by law. Some lenders may not allow full distribution of rebates. REX will issue a rebate only to the person(s) and/or entity listed on the settlement statement at the close of the transaction.

What if I want to stop using REX?

You are free to do that at any time, by contacting us at hello@rexhomes.com; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services.

REX is also free to terminate (or suspend access to) your use of the Services or your account, for any reason in our discretion, including your breach of these Terms. REX has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.

Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account.

Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.

For clarity, deletion of your account or cessation of your use of the Services does not terminate any Engagement Agreement.

What else do I need to know?

Warranty Disclaimer. Neither REX nor its licensors or suppliers makes any representations or warranties concerning any content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Services. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided "AS IS" and without any warranty of any kind from REX or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICES AND CONTENT ARE PROVIDED BY REX (AND ITS LICENSORS AND SUPPLIERS) ON AN "AS-IS" BASIS, WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU..


Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold REX, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of any claim, suit, or action ("Claim"), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

School Ratings & Review.

GreatSchools ratings provided by GreatSchools.net.

Equal Housing Opportunity.

We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.

Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without REX's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Choice of Law; Arbitration. REX is controlled and operated from REX's United States offices in Texas. REX makes no representation that the Services are appropriate or available for use in any particular location. These Terms are governed by and will be construed under the laws of the State of Texas, without regard to the conflicts of laws provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in Travis County, Texas, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, Travis County, Texas, or the Western District of Texas. Any arbitration under this Agreement will take place on an individual basis: class arbitrations and class actions are not permitted. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND REX ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that REX may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and REX agree that these Terms are the complete and exclusive statement of the mutual understanding between you and REX, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of REX, and you do not have any authority of any kind to bind REX in any respect whatsoever. You and REX agree there are no third party beneficiaries intended under these Terms.