REX Home Loans, LLC takes its consumer satisfaction responsibilities seriously. All consumers who wish to register a complaint will be afforded the following rights:
Complaints received through an intermediary, such as, a regulator will be handled in the same manner as noted herein. However, if state regulations are more stringent than those noted herein, then state regulations shall control.
Consumers may register a complaint in any of the following manners:
Email us at firstname.lastname@example.org and explain the basis for your complaint. Your complaint will be forwarded to the President’s email.
Write a letter to:
Consumer Concerns c/o REX Home Loans, LLC Attn: President 236 S Washington Street Suite 202 Naperville, IL 60540
Call our Consumer Concerns Hotline at 1 (800) 539-0150 and leave a message.